Pareto CRM respects your privacy and is committed to protecting the personal information you share with us. This statement describes how we collect and use your personal information that we may collect about you through the Site and from our communications with you. The Site is hosted on servers within the EU.
Data Protection Laws
We are conscious of our legal responsibilities as a “data controller” and we support the principles of data protection reflected in the 1995 EU Directive on Data Protection. We shall endeavour to ensure that the personal information we obtain and use will always be held, used, transferred and otherwise processed in accordance with our legal obligations.
How we obtain personal information about you
We may, as a result of your interaction with our Sites and our communications with you, hold and process personal information obtained about you. The types of personal information we collect may include:
your phone number
your email address
your city, country and IP address
your company name and your position
text of your inquiry.
We also implement some features of Google Analytics to learn how you found us.
How we collect and use non-personal information
Please note that when anyone visits any of the Site, we may automatically collect certain non-personal information such as the type of computer operating system (e.g., Windows or Mac OS) and browser (e.g., Safari, Netscape, Internet Explorer) being used, and the domain name of the internet service provider. We sometimes use the non-personal information that we collect to improve the design and content of the Site.
What we do with your personal information
The personal information that you provide will be available to Pareto CRM, our affiliated companies and trusted third party service providers and contractors for the following purposes:
to process inquiries received via the Site
to register you for and send you newsletters
to conduct market research and business development
to provide you with information about products and promotions that may be of interest to you from ourselves
in connection with surveys related to our products and The Site
any other purpose indicated at the time you voluntarily provide your personal information.
We may from time to time use your personal information to send you automated email messages or marketing materials regarding our services and the services of third party suppliers, in each case with your prior consent. These email messages may contain features that help us make sure you received and were able to open the message.
You may opt out of receiving such marketing email messages at any time, free of charge, by clicking the link “unsubscribe”, or by following the instructions in any marketing communication.
Disclosing your personal information
Our policy is to not disclose your personal information to anyone. We use our best efforts and IT knowledge that companies and individuals who perform business functions and services on our behalf didn’t get access to the personal information.
We maintain adequate technical and organizational security measures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.
Just as an example of our efforts – all personal information in our database is stored in encrypted form.
Cookies and tracking software
What is in a cookie?
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket
We use “cookies” and other types of tracking software in order to personalize your visit to our Site and enhance your experience by gaining a better understanding of your particular interests and customizing our pages for you.
We may use the information provided by cookies to analyze trends, administer the Site, or for research and marketing purposes to help us better serve you. No information which personally identifies you will be collected through the cookies.
What cookies do we use and what for?
The Identity cookie is used to allow you to sign in to Pareto CRM website. If you ticked ‘Remember Me on this computer’ this cookie will remain on your computer for up to 24 hours. Until that time, you’ll remain signed in to Pareto CRM website. If you didn’t tick ‘Remember Me’, this cookie will be removed when you close your browser session.
Google Analytics and Google Adwords
We use Google Analytics and Adwords. These are a web analytics services provided by Google, Inc. Google Analytics sets a cookie in order to evaluate use of those services and compile a report for us.
How can I stop my machine receiving cookies?
You can set your browser to notify you before you receive a cookie so you have the chance to accept it and you can also set your browser to turn off all cookies. The website www.allaboutcookies.org (run by the Interactive Marketing Bureau) contains step-by-step guidance on how cookies can be switched off by users.
Access and Correction Rights
You can request access to, and have the opportunity to update and amend your personal information, and you can exercise any other rights you enjoy under applicable data protection laws, including, for example, objection to and blocking of the processing of your personal information, by contacting us. For security reasons, we reserve the right to take steps to authenticate your identity before providing access to your personal information. Subject to applicable law, we may charge you a small fee to access your data.
Retention of data
We will keep your personal information for as long as necessary for the purposes for which it was collected, to provide you with services and to conduct our legitimate business interests or where otherwise required by law.
Changes to the Policy
If you have any questions regarding this policy, or you wish to update your details or remove your personal data from our records, please inform us using the ‘Contact Us’ facility on our Site.